How do I obtain my account balance?
You can check your balance at any time by calling 126036 from your mobile handset. This service has a 10c flagfall.
What is the maximum account balance I can have with Revolution Prepay?
The current maximum account balance that you can have at any point of time is $360.
Do my call credits expire with Revolution?
Revolution credits expire after 60 days, regardless of recharge amount, so you always know how long your credit will last. After you have activated a recharge voucher by calling 555, the 60 days expiry starts after you make the first call or send the first text from your phone.
If I do not recharge my Revolution Prepay within a certain time period will I be disconnected?
If your balance falls to zero, a 30 day grace period applies - during this period you can only receive calls or recharge. If you have not recharged after the 30 days your number is disconnected from the network.
Note: You will still be able to make outgoing emergency calls during all grace periods.
Can I check the last 3 numbers I have dialled?
Yes, by calling 126062 from your mobile handset. A 10c fee applies.
Can I use my Revolution SIM for incoming calls only?
Yes, as long as you remain in credit. If you wish to put an outgoing call bar on your phone, please submit your request via Customer Care.
How do I change personal details on my account?
Please send your updated information to Customer Care via email.
I have a Revolution Prepay account under my name. How do I transfer it to someone else?
It is possible to transfer the ownership of your Revolution Prepay service. Please contact Customer Care to arrange this.
